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Question 1                                                                                                                                          0 out of 2 points

 

HCO goal-setting and continuous improvement efforts lag without:

 

Question 2                                                                                                                                          0 out of 2 points

 

 What function of cultural leadership is represented by associate roles on process improvement teams?

 

Question 3                                                                                                                                          2 out of 2 points

 

 Which of these statements demonstrates shared commitment?

 

Question 4                                                                                                                                          0 out of 2 points

 

 What is the purpose of a PIT?

 

Question 5                                                                                                                                          0 out of 2 points

 

 Who would be considered internal customers to the logistic support team?

 

Question 6                                                                                                                                          0 out of 2 points

 

 One purpose of cultural leadership is to sustain an environment where all associates are:

 

Question 7                                                                                                                                          2 out of 2 points

 

 Asking employment applicants to read and accept a HCO’s mission and values before turning in an application is an example of which approach to cultural leadership?

 

Question 8                                                                                                                                          2 out of 2 points

 

What is an organization’s standing multidisciplinary committee that is concerned with biomedical ethical issues and decision making processes and policies?

 

Question 9                                                                                                                                          2 out of 2 points

 

WHat is an example of collective leadership assessment activities?

 

Question 10                                                                                                                                       2 out of 2 points

 

What is a formal evaluation of performance by subordinates, superiors and peer of an individual?

 

Question 11                                                                                                                                       2 out of 2 points

 

 Having requisite abilities that result in effective action and superior job performance is the definition of:

 

 

 

 

 

 

 

 

 

Question 12                                                                                                                                       2 out of 2 points

 

 What is the intent of a “Caught in the Act” program?

 

Question 13                                                                                                                                       2 out of 2 points

 

 What is a written plan for replacing people who depart from management positions?

 

Question 14                                                                                                                                       2 out of 2 points

 

Promotion to any leadership position is based on demonstrated superiority in relevant subordinate positions and:

 

Question 15                                                                                                                                       2 out of 2 points

 

 Why implement a “Caught in the Act” program?

 

Question 16                                                                                                                                       2 out of 2 points

 

 Which is a requirement of boundary spanning?

 

Question 17                                                                                                                                       0 out of 2 points

 

 What is the Library of Work Processes, Protocols and Measures?

 

Question 18                                                                                                                                       2 out of 2 points

 

 Performance measures that reflect the processes they purport to measure are considered:

 

Question 19                                                                                                                                       2 out of 2 points

 

To be successful, accountability must pass the test of control, which means:

 

Question 20                                                                                                                                       0 out of 2 points

 

 What can be estimated on the basis of the numbers of patients expected and length of time they will require service, plus idle time allowances?

 

Question 21                                                                                                                                       2 out of 2 points

 

 Whose duty is it to ensure adherence to the calendar for annual planning?

 

Question 22                                                                                                                                       0 out of 2 points

 

Which is a qualitative indicator for boundary spanning?

 

 

 

 

 

 

 

Question 23                                                                                                                                       0 out of 2 points

 

What is the statistical analysis and forecast of the community’s health needs?

 

Question 24                                                                                                                                       2 out of 2 points

 

What is a source of quality-of-care measures?

 

Question 25                                                                                                                                       0 out of 2 points

 

 What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement?

 

Question 26                                                                                                                                       2 out of 2 points

 

 Conflicts can be anticipated in any process improvement team progress. How are they best handled?

 

Question 27                                                                                                                                       2 out of 2 points

 

 What are performance measures for the responsive communication function?

 

Question 28                                                                                                                                       0 out of 2 points

 

One criterion for all knowledge, whether electronically or conventionally distributed is protection. This means that:

 

Question 29                                                                                                                                       2 out of 2 points

 

 What is the purpose of operational leadership?

 

Question 30                                                                                                                                       2 out of 2 points

 

Which is an example of the accountability function to sustain operational infrastructure?

 

                               

 

Review Test Submission: Week 3 Quiz 2

 

 Question 1                                                                                                                                         2 out of 2 points

 

 WHat is an example of collective leadership assessment activities?

 

Question 2                                                                                                                                          0 out of 2 points

 

What agent of the HCO’s governing board holds the formal accountability for the entire organization?

 

 

 

 

 

 

 

Question 3                                                                                                                                          2 out of 2 points

 

What is a formal evaluation of performance by subordinates, superiors and peer of an individual?

 

Question 4                                                                                                                                          2 out of 2 points

 

Who would be considered internal customers to the logistic support team?

 

Question 5                                                                                                                                          2 out of 2 points

 

 What function of cultural leadership is represented by associate roles on process improvement teams?

 

Question 6                                                                                                                                          2 out of 2 points

 

Which of these statements demonstrates shared commitment?

 

Question 7                                                                                                                                          0 out of 2 points

 

 Providing training in job processes not only makes an associate more competent, but it also makes him or her more:

 

Question 8                                                                                                                                          2 out of 2 points

 

 Asking employment applicants to read and accept a HCO’s mission and values before turning in an application is an example of which approach to cultural leadership?

 

Question 9                                                                                                                                          0 out of 2 points

 

 To allow stakeholders to seek the solutions best for all, what does the transformational culture emphasize?

 

Question 10                                                                                                                                       0 out of 2 points

 

The biggest barriers to advancement in an HCO leadership career path may be:

 

Question 11                                                                                                                                       2 out of 2 points

 

 Why implement a “Caught in the Act” program?

 

Question 12                                                                                                                                       2 out of 2 points

 

 Promotion to any leadership position is based on demonstrated superiority in relevant subordinate positions and:

 

Question 13                                                                                                                                       2 out of 2 points

 

 HCO goal-setting and continuous improvement efforts lag without:

 

 

 

Question 14                                                                                                                                       2 out of 2 points

 

What is the purpose of a PIT?

 

Question 15                                                                                                                                       2 out of 2 points

 

 What is an example of promoting shared values to establish a central moral focus?

 

Question 16                                                                                                                                       2 out of 2 points

 

 What can be estimated on the basis of the numbers of patients expected and length of time they will require service, plus idle time allowances?

 

Question 17                                                                                                                                       2 out of 2 points

 

Which is an example of the accountability function to sustain operational infrastructure?

 

Question 18                                                                                                                                       2 out of 2 points

 

To be successful, accountability must pass the test of control, which means:

 

Question 19                                                                                                                                       2 out of 2 points

 

 What is the intent of the knowledge management function to sustain operational infrastructure?

 

Question 20                                                                                                                                       2 out of 2 points

 

 What is a source of quality-of-care measures?

 

Question 21                                                                                                                                       0 out of 2 points

 

What is the first step towards evidence-based management?

 

Question 22                                                                                                                                       0 out of 2 points

 

 The operational foundation for continuous improvement has three major parts: an annual planning calendar, an internal consulting resource, and:

 

Question 23                                                                                                                                       2 out of 2 points

 

 What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement?

 

Question 24                                                                                                                                       2 out of 2 points

 

One criterion for all knowledge, whether electronically or conventionally distributed is protection. This means that:

 

 

 

 

 

 

 

Question 25                                                                                                                                       2 out of 2 points

 

 What is the Library of Work Processes, Protocols and Measures?

 

Question 26                                                                                                                                       2 out of 2 points

 

 Looking up clinical procedures or coaching a new manager are examples of what type of training?

 

Question 27                                                                                                                                       0 out of 2 points

 

 Monitoring stakeholder groups to identify changes in needs and desires is an activity attributable to which function that sustains operational infrastructure?

 

Question 28                                                                                                                                       2 out of 2 points

 

 Which is a qualitative indicator for boundary spanning?

 

Question 29                                                                                                                                       2 out of 2 points

 

 Which is a requirement of boundary spanning?

 

Question 30                                                                                                                                       2 out of 2 points

 

Templates that help make information screens complete, and tags that allow cross-referencing and retrieval are examples of:

 

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