Question 1

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Take the “Personal Report on Communication Apprehension” (p. 99). Evaluate your results and write a short essay covering: a) Your results, b) List at least three ways leaders can work with those who have high “CA” to enhance work communication (p.100-101).

 

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

 

Question 2

 

Take the “Measure of Nonverbal Responsiveness” (p. 83). Evaluate your results and write a short essay covering: a) Your results, b) Give an example of several responding strategies (p. 82 – 86).

 

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

 

Question 3

 

Take “Listening Styles Inventory” (p. 80). Evaluate your results and write a short essay covering: a) Your results, b) Give an example of several listening skills/strategies (p. 81) and c) share how these skills can help you to be an effective leader in your workplace.

 

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

 

Question 4

 

Take the “Willingness to Communicate Measure” (p. 97). Evaluate your results and write a short answer covering: a) Your results, b) List at least three ways leaders can work with a low “WTC” individual to enhance work communication (p. 98).

 

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

 

 

 

 Course Textbook

 

Beebe, S. A., & Mottet, T. P. (2013). Business and professional communication (2nd ed.). Upper Saddle River, NJ: Pearson.

 

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